Typology: General Management - Operations
Type of contract: CDI
Desired remuneration: Package >130k (115 fixed + variable + company car )
Availability: Immediate
Mobility: Île-de-France, Paris
Desired teleworking arrangement: Hybrid
His research
This talent is keen to pursue a career in Operations Management, Network Management or Franchise Management in the hotel/tourism sector, in a rather large group. He/she prefers an agile and dynamic environment, with benevolent and enthusiastic management.
Responsibilities include team management, steering high-stakes projects and taking initiative.
Its advantages
This talent has over 13 years' experience in operations management, including 10 years in the hotel sector. An expert in network animation, operations management and training, this profile has supported several companies in their commercial development and financial profitability.
Course summary
For > 1 year: Franchise Performance Manager EMEA for an international hotel group
On an international scope
- Management of hotels' commercial and operational performance
- Deployment of brand revitalization and connectivity projects
For > 4 years: Operations Manager for a logistics company
- Management of the Business Training team and the Communication Department
- Management of the operations training master plan in connection with operational transformation
- Deployment of project roadmap and change management
For 3 years: Network manager for a group of bed and breakfasts
- Management of network coordinators and quality department
- Steering the network's sales and quality performance
- Business support for hotels: sales growth, competitive intelligence and E-reputation
- Set up decoration monitoring for the entire network
For 7 years: Network Manager for an international hotel chain
- Management of network coordinators and quality department
- Steering the network's sales and quality performance
- Business support for hotels: sales growth, competitive intelligence and E-reputation
- Set up decoration monitoring for the entire network
Start your career as a luxury hotel manager
Key assets
- Management and leadership of various teams (trainers, network coordinators, hotel managers), remote and on-site, cross-functional and hierarchical.
- Business and operational development : network animation and loyalty, franchise management
- Financial performance management: with tangible results in terms of increased sales and customer satisfaction
- Change management: business transformation, brand revitalization, connectivity project management
Soft skills
Profile combining benevolent leadership and operational efficiency, with a strong ability to unite teams and drive change in a positive manner
- Interpersonal/relational skills: active listening and caring, ability to interact at all hierarchical levels, ability to manage conflicts and resolve complex situations.
- Management style: collaborative and participative management, development of skills and empowerment of teams, culture of trust and delegation, support for professional growth
- Ability to drive positive change, creativity and innovation in approach, frankness and sincerity in exchanges, constant professional commitment
- Agility and efficient problem-solving, effective management of complex situations, ability to adapt while preserving the existing situation
His favourite subjects
Hottellerie
The little + of talent
- Fluent English
- I've been practising sport for 7 years, demonstrating constant commitment and personal discipline.
- Lean certification: Yellow Belt, project management, training of trainers
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